• Where do you ship?
  
  We currently ship within the United States (including Alaska & Hawaii). Orders are processed in 1–2 business days, and delivery usually takes 5–10 business days.
• How can I track my order?
  Once your order ships, you’ll receive a tracking number by email so you can follow it every step of the way.
• What payment methods do you accept?
  
  We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Shop Pay. All payments are processed securely.
• Can I cancel or change my order?
  
  Yes — if it hasn’t shipped yet. Email us immediately at hohohoshop2025@gmail.com.
  
  Once shipped, orders can’t be modified, but you can return the item after delivery.
• What if my item is damaged or incorrect?
  
  We’re sorry about that! Please email hohohoshop2025@gmail.com within 7 days of delivery with photos of the issue, and we’ll arrange a replacement or refund.
• What’s your return policy?
  
  Returns are accepted within 30 days of delivery. Items must be unused and in original packaging.
  
  Customers cover return shipping unless the item is defective or incorrect.
• Do you offer discounts?
  
  Yes! Check our homepage for seasonal sales and promo codes, or sign up for our newsletter for exclusive deals.
• How can I contact you?
  
  📧 hohohoshop2025@gmail.com
  
  🕓 Monday–Friday, 9 AM – 5 PM EST
  
  We typically respond within 24 hours.

Thank you for choosing HoHoHoShop!

Making your holidays brighter — one gift at a time 🎄✨